Privacy Policy

1. Introduction

Welcome to Tipping Tags ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect information about you when you use our digital tipping platform and related services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, phone number, profile photo
• Payment Information: Payment details processed securely through Stripe
• Profile Content: Bio, work description, photos, and other profile information
• Communications: Messages, support requests, and feedback

2.2 Information Automatically Collected

• Usage Data: How you interact with our platform, features used, time spent
• Device Information: Device type, operating system, browser type, IP address
• Location Data: General location information (with your consent)
• Transaction Data: Tip amounts, frequency, and payment processing information

3. How We Use Your Information

We use your information to:

• Provide and improve our tipping platform services
• Process payments and tips securely
• Create and maintain your user account
• Send notifications about tips and account activity
• Provide customer support and respond to inquiries
• Comply with legal obligations and prevent fraud
• Analyze usage patterns to improve our services
• Send important updates about our services (you can opt out of marketing)

4. Information Sharing

We do not sell your personal information. We may share your information only in these circumstances:

4.1 With Your Consent

When you choose to share your profile publicly or with specific users.

4.2 Service Providers

• Stripe: For secure payment processing
• Email Services: For notifications and communications
• Analytics: For understanding platform usage (anonymized data)
• Cloud Storage: For secure data storage and backup

4.3 Legal Requirements

When required by law, court order, or to protect rights and safety.

4.4 Business Transfers

In connection with mergers, acquisitions, or sale of business assets.

5. Data Security

We implement appropriate security measures to protect your information:

• Encryption of data in transit and at rest
• Secure payment processing through PCI-compliant providers
• Regular security audits and updates
• Limited access to personal data on a need-to-know basis
• Multi-factor authentication for administrative access

6. Your Rights and Choices

6.1 Account Management

• Update your profile and account information
• Control privacy settings and profile visibility
• Manage notification preferences
• Download your data
• Delete your account

6.2 Communication Preferences

You can opt out of marketing communications while continuing to receive essential service notifications.

6.3 Data Portability

You can request a copy of your data in a machine-readable format.

7. Data Retention

We retain your information only as long as necessary for:

• Providing our services
• Complying with legal obligations
• Resolving disputes
• Enforcing our terms

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately.

9. International Data Transfers

Your information may be processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable privacy laws.

10. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

• Posting the updated policy on our platform
• Sending email notifications for significant changes
• Providing in-app notifications

12. State-Specific Rights

12.1 California Residents (CCPA)

California residents have additional rights including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale (we don't sell your information)
• Right to non-discrimination for exercising privacy rights

12.2 European Residents (GDPR)

European residents have additional rights including:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing