How can we help you?

Find answers to common questions or get in touch with our support team

Email Support

Get help from our support team

support@tippingtags.com
Response within 24 hours
Support Hours

When you can expect to hear from us

Monday - Friday
9 AM - 6 PM EST
We respond to all emails within 24 hours

Frequently Asked Questions

How do I create my QR code?

After signing up, you'll immediately get a personalized QR code during onboarding. You can download it in high resolution and customize the design from your dashboard.

How quickly can I start earning tips?

You can start earning tips immediately after completing the 5-minute setup process. Once your Stripe account is connected, you'll receive tips in real-time.

Do I need my employer's permission?

It depends on your workplace policies. We recommend checking with your employer first. However, students, volunteers, freelancers, and independent contractors typically don't need permission.

What's the minimum tip amount?

The minimum tip amount is $2.00. This helps cover payment processing costs while ensuring you receive meaningful tips.

When contacting support, please include:

  • Your registered email address
  • Description of the issue
  • Steps you've already tried
  • Screenshots (if applicable)
  • Device/browser information
  • Your QR code username